Legal notices and frequently asked questions

Legal notices and frequently asked questions

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Social reason

  • Fabrice MERON (brand: FAB-FABRIK)
  • I am an artisan-creator
  • Registration number in the Trade and Companies Register (RCS): 489 160 986 00027
  • Head office: 22, rue du commande l’Herminier 35400 SAINT-MALO, FRANCE (I do not receive customers at my workshop)
  • Telephone: +33 (0)6.81.09.19.70
  • Email: contact@fab-fabrik.com
  • Responsible for website hosting and online contents: Fabrice MERON

Shipping orders

Your products are shipped (delivered to the carrier) the working day following your order (except products mentioned as being made to order). Working days are: Monday, Tuesday, Wednesday, Thursday and Friday. During holiday periods, a notice is clearly displayed on all pages of the site informing you of the deadlines put in place during these periods.

Delivery prices

Delivery is made by the Colissimo Domicile service (La Poste). Your package is delivered to your mailbox. A tracking number is sent to you immediately after your order has been delivered to the carrier.

  • Delivery rates in mainland France, Andorra and Monaco: €5 (deadlines announced by the Post Office: 48 hours or 2 working days)
  • Delivery rates to the European Union and the United Kingdom: €13.45 (deadlines announced by the Post Office: 3 to 8 days)

Returns policy

You have a legal period of 14 days to change your mind.

  • Return costs are your responsibility.
  • Products must be returned in their original packaging and in their original condition.
  • Highly personalized products (mentioned as being made to order, subject to personalization such as engraving of a first name, etc.) cannot be returned. If you have any doubts on the subject, contact me.
  • The refund for the product will be paid to your bank account upon receipt of the product. The bank may require a few days to complete the transfer.
  • Note that the delivery amount that you paid when ordering cannot be refunded to you, FAB-FABRIK having paid the carrier for this service.

Means of payment

Only credit card payments are accepted.

  • Secure credit card payment system
  • A wide choice of bank cards are accepted: visa, mastercard, maestro, american express, etc.
  • 3D secure system

Privacy Policy

Content embedded from other sites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Content embedded from other sites behaves the same as if the visitor went to that other site.

These websites could collect data about you, use cookies, embed third-party tracking tools, track your interactions with this embedded content if you have an account connected to their website.

Audience statistics and measurements

We use the Google Analytics service.

Use and transmission of your personal data

When validating your order, personal data (last name, first name, address, telephone, email) are recorded in your customer account. This data is only used for the smooth running of your order. This data is never transmitted to any third party.

Rights you have over your data

If you have an account or have left comments on the site, you can request to receive a file containing all the personal data we have about you, including that you have provided to us. You can also request the deletion of personal data concerning you. This does not take into account data stored for administrative, legal or security purposes.